Our Customer
Satisfaction Policy

Thanks to the feedback from our call center, we are able to obtain information and provide responses accurately and promptly. Our commitments to implementing this policy are listed below:

Comply with the relevant laws and regulations regarding consumer and customer rights,
To respond to and resolve all feedback received by our company—whether positive or negative—in accordance with applicable laws and our company procedures,
To maintain and ensure the continuity of customer satisfaction across all departments of our company,
To keep our policy transparent to customers and stakeholders,
Implement the improvements and enhancements outlined in the ISO 10002 Customer Satisfaction Management System guide.

We respectfully announce this to our employees, customers, and other relevant parties.

Cihangir Neighborhood, Baha Business Center, Avcılar, Istanbul